SENTICARE, INC. Receives FDA Approval for new Pillstation Telehealth System

Southborough, MA –SentiCare, Inc. today announced FDA approval for their PillStation, a revolutionary new Medication Adherence Telehealth System designed to reduce re-hospitalization and doctor visits. Developed with a focus to significantly lower complications and improve health by assuring medication compliance with significant cost savings for the healthcare industry, PillStation is designed to combat CHF and other chronic disease related hospital readmissions. Using patent pending technology, PillStation transmits images of patient’s medications from within their PillStation and works with patients on complicated medication regimens to be sure that patients can self-administer the correct medications at the correct time. The companies new system will be showcased this month at the 11th annual HIMSS conference and exhibition (Booth #4005) in Orlando, Florida from February 20 – 24. 

The only telehealth system developed which aggregates a list of patient’s prescription drugs, and provides direct visualization of medication, PillStation’s unique technology platform provides clear images of the medications being loaded and takes up-to-date images of the prescriptions after each use. The images, along with other critical data, are sent to the SentiCare Advisor Center for medications management and monitoring 24 hours a day, seven days a week. Additionally, PillStation provides secure web access for real-time information regarding adherence and integrates with EMR/PHR services.
Studies show that approximately 29 – 47% of elderly patients with CHF are readmitted within three to six months of discharge and that approximately 125,000 Americans die each year due to Medication Non-Adherence, while almost 60% of the prescription Medication Non-Adherence problems could be prevented. Using proprietary hardware, software and call center protocols, SentiCare’s state-of-the-art technology is uniquely developed to address healthcare issues related to Medication Non-Adherence.  These issues, which result in rising cost and risk, especially with patients managing CHF and other chronic conditions, include:  
• Forgetting to take medication
• Discontinuing or taking medication prematurely
• Not filling or refilling a prescription
• Taking incorrect medication
• Taking incorrect dosage
• Taking the right medication at the wrong time
• Double dosing to make up for a skipped dose
• Combining medication with inappropriate food or beverage
PillStation trials have achieved adherence levels on multiple medications of approximately 98%, compared to an expected baseline in equivalent patients of 40%.  Economic modeling shows that cardiovascular conditions such as CHF are especially likely to benefit from PillStation in terms of both quality and dramatically lowered cost. SentiCare’s new telehealth system offers substantial cost savings, which could result in saving millions of dollars per year, for hospitals, Accountable Care Organizations (ACOs) and physician groups. 
“With recent healthcare reform and the advent of new models for healthcare delivery, including the establishment of ACOs, Medication Adherence and remote patient monitoring are emerging as some of the most important areas of healthcare innovation,” stated company co-founder, Yogendra Jain.  “IT models like PillStation, support new health care delivery systems like ACOs, where the exchange of data is critical,” he added.
Check out our website for an online product demo video or for more information or a real time demo on SentiCare’s new PillStation, stop by Booth #4005 at the HIMMS conference in Orlando from February 20 – 24, or call 603-929-6664 to schedule an interview.  HIMMS is a cause-based, not-for-profit organization exclusively focused on providing global leadership for the optimal use of information technology (IT) and management systems for the betterment of healthcare. 

About SentiCare

Founded in 2008 and located in Southborough MA, SentiCare has developed a unique, solution to the serious and costly problem of Medication Non-Adherence.  Using proprietary hardware, software and call center protocols, SentiCare works with patients on complicated medication regimens to be sure that patients take the correct medications at the correct time.  Proper adherence leads to improved health outcomes, reduced hospitalization, reduced re-admission within 30-90 days after discharge, and significant cost savings for Healthcare and Senior Housing Providers.  SentiCare’s approach is unique and targets eight identified attributes that are the root cause of non-adherence. The PillStation product and service are in full production.

CMIO interview with CEO, Bill Brown – Entrada Health

CMIO Magazine: Tell me a little bit about your background and about Entrada.

Bill: I am a formally trained CPA with over 20 years experience in business, primarily HealthCare,.  Working with growth companies is second nature to me as I’ve been involved with a number of businesses in helping them grow their infrastructure, products, and service offerings.   I joined as CEO last year to lead an acceleration of Entrada’s growth efforts.  Entrada has grown significantly in the provider space serving software to physicians that allows them to capture their clinical notes efficiently and accurately.  We are web-based with low up-front costs.  Our software bolts onto any clinical system with bi-directional capabilities.  Our goal has been two-fold; to protect and increase physician productivity while simultaneously working to reduce overall service costs. To that end, we pay close attention to workflows when we design our software.  It’s an obsession for us to analyze and focus on clinical documentation workflows as we solve problems and develop products.

 CMIO Magazine:  What key clinical projects are you working on?

 Bill: There are two key initiatives at Entrada: One is sharing clinical data at the point of care for multiple separate organizations which each must bill from the same clinical notes.  For example, a surgeon can dictate an OP note at a surgical site.  It is sent to our processing center, reviewed, completed and sent back to the surgeon for review at his home clinic, often in less than 30 minutes.  At that point, the doctor can review, edit, and eSign the note within our application.  Once completed, we route the signed note to the appropriate clinical system at both the facility and the physician’s office.  This is all done with no work needed by medical records staff.

The second initiative is to develop multiple solutions for returning data into clinical systems.  In its simplest format, documentation can be inserted as a single document (e.g. PDF, rtf, tiff).  However, we have also developed two other ways to split data apart and insert it into an EHR.  First, we can set up structured templates in our application to allow physicians to dictate their notes in sections.  This information can be returned into the EHR system in these tagged sections.  This option allows physicians to complete discrete fields within our applications and in a mobile environment.  The second option is similar, but is consummated within the EHR system itself.  We can embed a web recording device in the clinical system that can be accessed by the physician with the click of a mouse.  Dictated text can be streamed to our data center in real time and returned in completed format to the same field from which it originated.

CMIO Magazine:  What Entrada products or service offerings should hospitals and other providers know about, but probably don’t?

Bill: Our automated solution has decreased the turnaround time for chart completion. We have taken a bottoms up approach to information exchange and turned electronic health records on its head by feeding critical patient information into the EHR at the point of care with a heavy emphasis on a workflow based approach.  We are focused on both ambulatory and acute care settings, thus the information (clinical documentation) flows across a multi-disciplinary platform.  This approach has helped tremendously with physician adoption of our system as it is very easy for a specialist, such as a surgeon, to document a surgery or patient visit in a short amount of time.  Also, we routinely reduce cost for our clients significantly in excess of our fee.  In one case, a 25 physician surgical group gained 90 minutes per physician a week by using our automated solution and, at the same time, eliminated a total of $250,000 per year in services costs (i.e. medical records and transcription) after our fees. This is a significant cost savings for an organization or a small practice and the time and money savings allows our clients to care for patients more effectively.

CMIO Magazine:  How have your solutions made a difference in the patient experience?    

Bill: We are getting tremendous positive feedback from the physicians using our system.  If we can make the difference between a physician using an EHR or not, this is a huge plus for the patient, in that using an EHR systems is the  ultimate in terms of quality of care and for the ability to share data among caregivers.

We believe that improving physician and staff productivity ultimately leads to more time with patients.  A positive experience impacts the staff and, ultimately, the patients.  The patients gain confidence that their caregiver has appropriate information at the point of care which improves the quality of care.

CMIO Magazine: When IT costs come under the microscope, how can technology, including that provided by Entrada, prove that it’s paying its way?

Bill:  First and foremost, the question we simply ask our clients is this: “Are you eliminating more costs than you are paying us?”  We routinely achieve a 30%+ service cost reduction for our clients.  We have minimal up-front costs and the payback is almost immediate.

The second question we ask is this: “Is our solution freeing up time for your physicians to see more patients?”  We routinely help our physician clients save over 1.5 hours each per week,  while simultaneously helping them make their clinical data more accessible.

CMIO Magazine: Any closing remarks?

Bill: We need a smoother adoption of EMR systems.  Part of the solution is for vendors to consider the natural physician work flows and incorporate them into their solutions.  I am afraid this is not always the case and many vendors fail to fully develop their systems as a result.  We keep the physician workflow at the center of everything we develop which has given us a great track record and has made our solutions easy to adopt.  It takes less than an hour for physicians to learn and start using our system.  The training necessary to use our system essentially does not impact physician productivity, yet there is a tremendous cost savings with Entrada.